Privacy Statement and Sales Policy (Please read and click on "I Accept)

 

Security Policy

 

Several tools, policies and protocols are used to safeguard the submission of information through the Website maintained by the Genesee County Parks and Recreation Commission. Security measures have been integrated into the design, implementation and day-to-day operations of the entire operating environment as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

 

In certain instances, you will have the opportunity to receive or create a password to access or submit certain information. You should not divulge your password to anyone in an unsolicited phone call or email. When you are finished with those applications that are password protected, it is always recommended that you close or otherwise exit the browser page.

 

Safe Shopping Policy

 

Because your credit card security is a high priority, we have taken numerous steps to ensure that your payment information is processed confidentially, accurately and securely. The Genesee County Parks and Recreation Commission Website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your credit card information during data transport. SSL encrypts ordering information such as your name, address, and credit card number.

 

Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. The Genesee County Parks and Recreation Commission cannot ensure or warrant the security of any information you transmit to us by email and you do so at your own risk.

 

Privacy Policy

 

Thank you for visiting the website maintained by the Genesee County Parks and Recreation Commission. Our Website is designed to make it easier and more efficient for individuals and businesses to interact with their county government. However, as with all online resources, we appreciate that many visitors to our site will be concerned with their privacy. The Genesee County Parks and Recreation Commission is committed to preserving your privacy when you visit our site.

 

This privacy statement addresses the collection and disclosure of information that may be obtained through the use of the Website. This statement covers the following topics:

Information Collected

 

If you visit the Website to read or download information, we may collect some or all of the following information:

This information is collected for statistical analysis using third-party or proprietary software programs to create summary statistics. The statistics are used to determine what information is of most and least interest to all visitors and to identify system performance or problem areas. This information is not collected for commercial marketing purposes.

 

If, during your visit to the Website, you voluntarily provide personally identifiable information, we will collect such information. Examples of personally identifiable information may include:

 

In general, please note the information collected, whether or not personally identifiable, is not limited to text characters and may include audio, video and other graphic formats you send us. Information is retained in accordance with existing laws, rules, regulations, and other policies.

 

Public Disclosure

 

The Genesee County Parks and Recreation Commission does not disclose any personally identifiable information collected online except where you have given us permission or where the information is a "public record" under the Michigan Freedom of Information Act, MCLA 15.231, or other applicable laws. Visitors should be aware that information collected by the Genesee County Parks and Recreation Commission on its Website may be subject to examination and inspection, if such information is a public record or not otherwise protected from disclosure.

 

Cookies

 

The Genesee County Parks and Recreation Commission may occasionally use "cookies" to customize your browsing experience. Cookies are simple text files stored by your web browser and they provide a method of distinguishing among visitors to the Website. They also allow customized features such as a “shopping cart” for online purchasing. Cookies created on your computer by using our Website do not contain personally identifiable information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods. However, cookies must be enabled in order to make reservations using this Website.

 

Link Disclaimer

 

The Website may contain links to other Websites, including those owned or maintained by other government, private, or not-for-profit entities. Such links are provided for convenience and/or information purposes only. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that Website. Once you link to a Website not maintained by Website, you are subject to the terms and conditions of that Website, including but not limited to its privacy policy.

 

If You Make a Reservation

 

If you make a reservation on this Website, the information below that you provide to us at the time you are making your reservation is collected and stored in the database for future reference (in case of cancellation of that reservation or if you wish to make additional reservations).

 

Personal Information:

Reservation Information:

Other Information:

Browser Security Policy

To protect your confidential account information, customers must use a browser that supports 128-bit security encryption. If you proceed without using a browser that supports 128-bit encryption, the security of your transaction is not guaranteed.

To determine the level of security for your current browser, please follow the two simple steps below.

1. Check Your Browser
Select "Help" on your browser’s menu bar, and click About "your browser". The cipher strength should indicate 128-bit. If not, proceed to step 2. If your browser is 128-bit compliant, you are ready to proceed with online transactions.

2. Download
Visit Netscape or Microsoft and download the current version of the browser on your computer. If you use a different browser, go to the browser home page and upgrade to a version that will support 128-bit encryption.

 

Delivery/Refund Policy
 

Reservations must be paid for at the time the reservation is made. Your credit card is charged immediately. We accept VISA, MasterCard, Discover and American Express.

 All tickets are sold as Non-Refundable.

Tickets for the village and/or train can be picked up at the Advance Ticket Booth, located at the entrance to Crossroads Village, upon your arrival. You may arrive as early as you wish, but please arrive at the village no later than 45 minutes before your scheduled train departure. You should be on the train boarding dock 15 to 20 minutes before the train departure.

The train ride will take approx 45 minutes of your time.

 All train tickets include village admission.

Group Rates:
 Discounted train rates are available (except on Saturdays) for groups of 20 or more. If you are a group of 20 or more, call our Reservation Department at 810-736-7100 Ext. 6 or 800-648-7275 Ext. 6, Mon-Fri, 8:00 am – 4:30 pm., to make your reservation.

Family Pass:

To purchase tickets using your Family Pass or to purchase a Family Pass, please call our Reservation Department at 810-736-7100 Ext. 6 or 800-648-7275 Ext. 6, Mon-Fri, 8:00 am – 4:30 pm. A Family Pass can also be purchased at the ticket booth at Crossroads Village. The cost of tickets (up to six) purchased online can be applied to a purchase of a Family Pass at the Crossroads Village ticket booth on the day of your visit only.

Any subsequent use of this password indicates agreement with the policies recited above and applicable Genesee County Parks & Recreation reservation rules and policies.

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